Privacy Policy

What information do we collect?

Rebecca Joy collects information from you to enable us to provide you with the goods and services you ask for. This may include your name, address, telephone, email address, credit or other payment card details. We do not retain payment card details following completion of a transaction. If any of the information you have provided changes at any time or appears to be incorrect, please let us know by sending an email to: rebeccajoy@gmail.com.
 
We will use the information you enter into the website only for administration purposes and any other purposes made clear in the data entry forms themselves, in any relevant terms or conditions and on any pages or emails that link to such forms. 

Whenever we ask you for information about yourself you may, by ticking the relevant box, opt-in to receiving other communications. In addition, whenever you receive other communications by email you will be told how to opt-out of being updated by email in the future. If you choose to opt-out of being updated as described above we will cease all such future disclosure of data. 

In no circumstances will we collect any data that is not directly related to the use of this website so, for example, we will not record other sites that you have visited. 

 

Third Parties

Rebecca Joy will not provide any of the personal information you give to us to any third party for any purpose unconnected with a transaction you initiate, except with your prior express consent. 
 

Security 

Rebecca Joy is committed to the security of your personal information and we have security procedures in place to protect the loss, misuse, or alteration of information under our control. 

 

How Do We Use Your Personal Data Under the GDPR 

We must always have a lawful basis for using your personal data. This lawful basis may be because the data is necessary for performance of a contract with you, because you have consented to our use of your data, or because it is in our legitimate business interests to use it. 

We will use your data for the following purposes: 

  • To respond to any enquiries you submit via email, telephone or a form on our website. 

  • To supply our products and services when you place an order. Your personal details are required for us to entered into a contract with you. 

  • To contact you with any questions about your order, to confirm your order details, and to follow up after your order has been dispatched. 

  • To email you news and offers that you have opted in to. 

  • To track (using unique identifiers in cookies) visitor behaviour on our website. Your IP address is anonymised and no personally identifiable information is stored unless you contact us through the website. Further information can be found in our cookie policy. 

How we collect data about your use of this website

We try to ensure that our website offers visitors an enjoyable experience. To help us achieve this goal, Rebecca Joy, and our appointed agency, may collect anonymous information about your use of this website, and your reading of the newsletter from cookies, and or, by the use of pixel tags. Cookies are small data files that are sent to your browser and pixel tags are used to read such cookies. Most internet browsers automatically accept cookies but you can delete existing cookies from your browser, by editing your internet browser options and choosing not to receive cookies in future. 


Please note that if you do opt to reject cookies, any personalised functionality of this website, for example the shop, will not operate correctly. 

For How Long Do We Keep Your Personal Data? 

The length of time we keep your personal data will vary depending on the purpose for which it was collected: 

  • Where you have contact us but not placed an order, your data will be kept for 2 years after the last date of contact. 

  • Where you have placed an order with us, your data will be kept for 7 years after your last order or 2 years after the last date of contact, whichever is later. 

  • Where you have signed up to our email mailing list via our website we’ll keep your data whilst you keep opening our emails. Any address on the list which does not open a message for 2 years will be removed. If you wish to unsubscribe from our mailing list, please contact via the details at the bottom of this page.

How and Where Do We Store or Transfer Your Personal Data? 

We store your data on our servers in the UK and/or our cloud-based storage facility.